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Defective of wrong products are eligible for compensation:
However, if we ship you a wrong or defective product, we will surely take the responsibility to make for your loss, in which case, please contact us, and we will work with you on resolving the issues. In most cases, we can replace the products that are not as described on our website. In other cases, credit might be provided to compensate for the variations.
Food Items: No food items are eligible for refund or exchange. We are not responsible if there are any delays due to customs or other reasons beyond our control. We advise you to take a Transit insurance to cover the losses as our shipping prices don't include Insurance, especially for international shipments.
Transit Insurance:
We are not responsible for any delays or damages occurred in Transit due to mishandling of the courier company and other reasons. We advise you to take a transit insurance for such damages.
Missing Products:
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